This Cancellation & Refund Policy (hereinafter referred to as the “Policy”) shall be applicable to you when you book our services through our website – https://www.healempowerlove.com (hereinafter individually as well as collectively, referred to as the “Site” or “Website”).

Please read this Policy carefully, as it forms a binding agreement between you and Heal and Empower Yourself LLC/ Love Your Lifesong. This Policy shall be read in conjunction with our Terms & Conditions.

1. DEFINITIONS

Unless expressly stated otherwise, all the capitalized terms used in this Policy shall have the same meaning as ascribed to them in the Terms & Conditions.

2. ACCEPTANCE OF THIS POLICY

By purchasing a subscription on our Site, you hereby represent that you have read, understood, and agreed to be bound by this Policy, our Terms & Conditions, and Privacy Policy statement, and any future updates and additions to these policies, as published from time to time at the website, or as otherwise may be communicated to you via email.

3. SERVICES DESCRIPTION

We use our best endeavor to provide an accurate and materially complete description of all the services. However, we do not warrant that such description will always be accurate, complete, reliable, current, or error-free.

4. CANCELLATION AND REFUNDS

a) Live Seminars: For live seminars, customers may cancel their tickets up to 7 days prior to the event and receive a refund, minus a cancellation fee of 50% of the ticket price. After this deadline, no refunds will be issued. Refunds can be

requested by contacting us at heal.empower.love@gmail.com with your registered email.

b) Online Events/Classes: For online events/classes, no refunds will be issued once the ticket has been purchased.

c) Cancellation at our end: In the event of cancellation for any reason at our end, customers will be entitled to a full refund of the ticket price.

d) Refunds: Eligible refunds will be processed within 14 working days of acceptance and acknowledgement by us.

5. GOVERNING LAW AND DISPUTE RESOLUTION

Unless provided by the relevant statute, rules, or directives applicable to the jurisdiction in which you reside, in case of any claims, disputes or controversies arising out of or in relation to the services, or this Policy, the same shall be dealt with as per the Governing Law and Dispute Resolution clause as mentioned in the Terms & Conditions.

6. UPDATES TO THIS POLICY

We may add to or change or update this Cancellation & Refund Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of the services after any amendments to this Policy shall constitute your acceptance to such amendments.

Last updated on 4th November, 2023